Frequently Asked Questions About The Program
I applied to the old program but was either denied or did not complete the program. Do I have to re-apply?
-- The program has changed multiple times over the years, with the most recent change being January 14, 2016. With each change in the program the application also changes, meaning that you may have to fill out a new application depending on how long it has been since you last applied.
I already have preverification photos on-file in your office from a previous application. Do I need to make another preverification appointment?
-- Not necessarily. If you are applying for the same device that you previously applied for, and it is installed in the same place, we can use the preverification photos that we have on file. Please let our staff know about this when you are contacted for an appointment.
Can I replace my hydronic heater with a more efficient hydronic heater?
-- No, unless it is a pellet fuel burning hydronic heater with an emission rating of 0.1 lbs/million BTU or less.
Does my old device have to be destroyed?
-- If participating in the replacement or removal program, yes. In order to ensure that the old devices turned in as part of these programs are never again used in our area, they must be destroyed.
What happens to the old devices?
-- The devices being replaced must be delivered to the Borough Air Quality office. They are later taken to a recycling facility, where a Borough staff member witnesses the initial part of the destruction process.
Are businesses and rental properties eligible for the program?
-- As of Jan. 15, 2016, all properties in the Air Quality Control Zone of the Fairbanks North Star Borough are eligible for the change-out programs.
I rent my house. Can I, as the tenant, apply?
-- Only the legal property owners can apply for the programs. Applications must be signed by all of the legal property owners.
Can I submit my application by fax or e-mail?
-- We need to have the original signatures of the property owners on the application, so all applications will need to be either mailed or brought in person to our office at: 3175 Peger Road, Fairbanks, AK 99709.
Do you recommend a particular device?
-- We do not recommend or promote any particular device or dealer. Different buildings and lifestyles require different types of devices. We recommend checking with local dealers and on-line to determine which device best suits your needs.
Where can I buy an EPA certified wood stove or EPA certified pellet stove?
-- There are many places people can by wood and pellet stoves. You can check the yellow pages of the telephone directory or on-line to find local dealers. We also have a list of all known dealers of wood and pellet stoves available in our office.
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